Terms and Conditions

Last Updated: October 2026

These Terms and Conditions (also referred to as “Terms of Service” or “Terms”) govern your access to and use of our website(s) and services provided by Law on Call, LLC (“Company,” “we,” “us,” or “our”). Our services primarily consist of subscription-based legal consultations, legal advice, and related legal support provided exclusively by licensed attorneys in authorized jurisdictions.

By accessing or using our Services or website, you agree to be bound by these Terms, Privacy Policy and our Artificial Intelligence Terms. If you do not agree, you must not use our Services or website. These Terms supersede any prior agreements and create no third-party beneficiary rights.

Disclosures

Some of the people who own/manage this company are not lawyers. If you have questions, please contact us at support@lawoncall.com (or the current support email listed on our site). All legal services are provided exclusively by licensed attorneys who maintain independent professional judgment.

You acknowledge and accept this ownership structure as a condition of using our Services.

The legal services we offer in Washington State are provided under the authorization of the Washington Supreme Court as a participant in the Washington Pilot Project for Entity Regulation, and may include legal services that are either (1) not provided by a lawyer, (2) not able to be provided by a lawyer without participation in the Pilot Project, or (3) provided by a business that is owned in whole or in part by persons not licensed to practice law. For additional information about the Pilot Project for Entity Regulation or to file a complaint, please visit www.wsba.org/entityreg.

No Attorney-Client Relationship Formed by Website Use

The information and materials on this website are provided for general informational purposes only and do not constitute legal advice, a legal opinion, or the formation of an attorney-client relationship. No attorney-client relationship is created by your use of the website, submission of any form or inquiry, or any other interaction unless and until:

  • A licensed attorney completes a conflict-of-interest check;
  • You and the attorney execute a formal written engagement agreement; and
  • Any required fees are paid.

Until such time, any communications with us (including emails, calls, or chats) are not protected by attorney-client privilege or the duty of confidentiality that applies to formal representations. You should not take, or refrain from taking, any action based solely on website content. Consult a qualified attorney for advice specific to your facts and circumstances.

Important Notice Regarding Claims About Legal Services. Nothing in these Terms limits, restricts, waives, or otherwise affects any rights, remedies, choice of forum, applicable statute of limitations, or other procedural rights that a client may have with respect to claims arising out of the provision of legal services, attorney negligence or malpractice, fee disputes, or the attorney-client relationship. Those matters are governed exclusively by any written engagement agreement between the client and the attorney or Law on Call.

Description of Legal Services

Our legal services focus on affordable, subscription-based access to licensed attorneys for legal consultations, advice, document review (where permitted), and related support in authorized practice areas (e.g., business, consumer, real estate, etc.). Specific services such as trademark-related work are governed by separate terms available here (together “Legal Services”). We do not provide registered agent services, business formation filings, or document storage/forwarding as part of standard legal Services.

Acceptable Use of Our Websites and Services

You may not (and may not permit any third party to):

  • Access or monitor our systems using robots, spiders, scrapers, or other automated means (except as expressly allowed by law);
  • Violate robot exclusion headers, circumvent technical limitations, decompile, or reverse-engineer the Services;
  • Interfere with the Services or other users’ access;
  • Copy, modify, republish, resell, or distribute our content or Services except as expressly permitted;
  • Access accounts or information not belonging to you;
  • Use the Services in violation of any law, regulation, or third-party rights; or
  • Upload illegal, infringing, or harmful content.

If we suspect unauthorized or illegal use, we reserve the right to terminate Services and or share relevant account information with law enforcement.

Intellectual Property Rights and Ownership

We (or our licensors) own all right, title, and interest in the Services, website content, and all associated Intellectual Property Rights. These Terms grant you no rights to our Intellectual Property except a limited, revocable license to use the Services as intended during your subscription.

You may submit ideas or feedback (“Ideas”). By submitting Ideas, you grant us a perpetual, royalty-free right to use them without compensation or confidentiality obligations.

Fees, Payments, and Subscriptions

Certain services are provided on a subscription or usage basis and may be billed automatically (auto-pay) unless you opt out in your account. You authorize us to charge the payment method on file for all fees, renewals, and applicable taxes.

  • Refunds: All purchases are final and non-refundable after 90 days unless otherwise required by law or expressly agreed in writing. We reserve the right to issue discretionary refunds or credits.
  • Declined payments may result in suspension of services and applicable late fees.
  • You are responsible for maintaining current payment information.

Termination of Services

We may terminate or suspend your access at any time for any lawful reason (including non-payment, violation of these Terms, or suspected illegal activity). You may terminate subscriptions via your client portal. Upon termination:

  • You remain responsible for any outstanding fees;
  • Access to the Site and or services ends immediately; and
  • No refunds are provided except as stated above.

Disclaimer of Warranties & Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT, OR NEGLIGENCE, WILL LAW ON CALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) THAT ARISE OUT OF OR ARE RELATED TO YOUR USE OF THE WEBSITE.

For avoidance of doubt, this limitation of liability does not apply to any claim arising out of the provision of legal services or the attorney-client relationship, all of which are governed solely by the applicable engagement agreement and professional rules of conduct.

Indemnification

You agree to indemnify, defend, and hold us, our affiliates, attorneys, and personnel harmless from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

  • Your breach of these Terms or the Privacy Policy;
  • Your misuse of the website;
  • Any violation of law or third-party rights; or
  • Any content or information you provide.

Limitation on Time to Initiate a Dispute

Any claim or dispute arising solely from these Terms or your use of the website (and not from the provision of legal services or an attorney-client relationship) must be filed within one (1) year after the claim arises, or it is permanently barred. Claims arising from the provision of legal services, fee disputes, or the attorney-client relationship are subject only to the applicable statutory limitations periods and any other limitations periods provided by law or contract.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., acts of God, war, terrorism, pandemics, or government orders).

Entire Agreement; Modifications

These Terms (together with our Privacy Policy) constitute the entire agreement. We may modify these Terms at any time by posting the updated version on our website. Continued use after changes constitutes acceptance.

Waiver, Severability, and Assignment

No waiver of any breach constitutes a waiver of any other breach. If any provision is held invalid, the remainder remains in effect. We may assign these Terms; you may not.

Governing Law

These Terms are governed by the laws of the state in which the customer resides, without regard to conflict-of-laws principles, provided the customer resides in a state in which Law on Call is licensed to practice law (currently Washington, Utah, or Arizona). If the customer does not reside in Washington, Utah, or Arizona, these Terms are governed by the laws of the State of Utah without regard to conflict-of-laws principles.

Any dispute regarding these Terms that arises solely from website access or interpretation of these Terms (and that does not arise from the provision of legal services or an attorney-client relationship) shall be brought in the state or federal courts located in the county of the customer’s residence if the customer resides in Washington, Utah, or Arizona; otherwise, such disputes shall be brought in the state or federal courts located in Salt Lake County, Utah.

Claims arising from the provision of legal services, malpractice, fee disputes, or the attorney-client relationship may be brought in any court of competent jurisdiction, including the client’s home jurisdiction or the jurisdiction in which the services were provided, and are not subject to any exclusive venue requirement in these Terms.

Contacting Us

For questions about these Terms, contact us by email: support@lawoncall.com